Plumbing Manufacturers International Works with Coalition, Lawmakers to Advance INFORM Consumers Act

McLean, Va. – March 24, 2021 – Plumbing Manufacturers International (PMI) joined with the Buy Safe America Coalition, a diverse group of retailers, consumer groups, wholesaler-distributors and manufacturers, to support and advance the INFORM Consumers Act. Introduced in the U.S. Senate on March 23, the legislation is designed to protect consumers from counterfeit and stolen products sold online, which has become a growing problem.

During the pandemic, U.S. e-commerce grew by 44% as more families shopped online, according to Digital Commerce 360, a news site covering Internet retailers. At the same time, criminal networks targeted unsuspecting customers with the sale of stolen, counterfeit, expired, dangerous and defective products.

The INFORM Consumers Act, introduced by Sens. Dick Durbin (D-Ill.), Bill Cassidy (R-La.), Mazie Hirono (D-Hawaii), Chuck Grassley (R-Iowa), Chris Coons (D-Del.) and Thom Tillis (R-N.C.), would modernize consumer protection laws and require online retail marketplaces to collect and verify basic business information from sellers, in addition to requiring high-volume sellers to provide contact information to consumers. The legislation would help deter the online sale of counterfeit goods by anonymous sellers and prevent organized retail crime rings from stealing items from stores to resell those items in bulk online.  

“PMI members care deeply about the safety and authenticity of their brands and products,” said PMI CEO Kerry Stackpole. “Our members invest millions of dollars to design, test and produce high performing products that comply with federal, state and local health and safety standards. Unfortunately, those efforts are undermined by current gaps in the law that allow stolen and counterfeit plumbing products to be sold on online marketplaces.”

PMI looks forward to continuing its work with federal lawmakers and the coalition to advance the INFORM Consumers Act, which will provide the transparency necessary to making it harder and less profitable to market and sell illicit goods online, Stackpole added. PMI and its plumbing manufacturing members would like to see an end to the unlawful sale of counterfeit plumbing products as well as plumbing products being stolen from big box stores, retailers, hardware stores, and others.

“Counterfeit plumbing appliances and components can pose health and safety risks to consumers who unknowingly purchase them. Counterfeit products also undermine the North American system of codes, standards, testing and certifications put in place to protect consumers’ health and safety,” Stackpole said.

Visit for more information about the growing problem of stolen and counterfeit goods and solutions to better protect consumers and businesses.

About Plumbing Manufacturers International

Plumbing Manufacturers International (PMI) is the trade association of plumbing product manufacturers that produce more than 90 percent of the United States’ plumbing products, represent more than 150 iconic brands, and develop safe, reliable and innovative water-efficient plumbing technologies. PMI members contribute more than 464,000 jobs and $85.5 billion in economic impact to America's economy.

With a vision of safe, responsible plumbing – always, PMI advocates for plumbing product performance contributing to water efficiency and savings, sustainability, public health and safety, and consumer satisfaction. PMI members manufacture water-efficient toilets, urinals, faucets, showerheads and other products at more than 70 locations across the country and market them online and in more than 24,000 home improvement stores, hardware stores and showrooms in all 50 states. For more information on PMI, contact the organization at 1750 Tysons Blvd., Ste. 1500, McLean, Va., 22102; tel.: 847-481-5500.