Event Policies

PMI Programs and Events Policies

Antitrust Compliance Policy

PMI’s antitrust compliance is in effect for all PMI events. Click here to read the full policy.

Cancellation & Refund Policy for Paid Events

  • Written cancellation and refund requests must be received one (1) month before the event for a full refund.
  • Cancellations received between one (1) month before the event and the start of the event will receive a 50% refund.
  • No refunds will be issued for cancellations received after the start of the event or for no-shows.
  • All cancellation requests for on-demand programs must be received within one (1) year of purchase. No refunds will be issued for on-demand programs that have been accessed.

Please note: All refunds will be subject to a 5% admin processing fee.

Photography and Video Notification

PMI reserves the right to use any photograph/video taken at any event sponsored by PMI, without the expressed written permission of those included within the photograph/video.

For PMI’s full photography and video notification policy, please click here.

Dress Code

Unless otherwise noted, the dress code for all PMI events is business casual.

Smoking Policy

PMI events are non-smoking events.


All dietary restrictions and/or accessibility requests should be sent to Jodi Stuhrberg, PMI Director of Programs and Administration, at jstuhrberg@safeplumbing.org.

COVID-19 Guidelines

PMI follows all Centers for Disease Control (CDC) COVID-19 guidelines, including restricting travel and conference attendance during the isolation period if you test positive. PMI encourages all attendees to be up-to-date with the latest vaccine. Find a COVID vaccine near you.

Other Policies

For all other PMI programs and events policies, click here.